Privacy Policy

1. Who We Are

AG Tech
Website: https://www.ag-tech.co
Email:

Landsbergerstr. 5
86949 Windach
Germany
We specialize in the installation and maintenance of SolarEdge solar systems for residential and commercial clients.

2. Data We Collect

We may collect the following types of personal data:

  • Contact details – such as your name, email address, phone number, and postal address.
  • Project information – such as property type, solar system requirements, and installation location.
  • Communication data – including inquiries, support messages, or feedback you send us.
  • Website usage data – such as your IP address, browser type, pages visited, and other analytics collected via cookies.

3. How We Use Your Data

We use your data for the following purposes:

  • To respond to your inquiries or provide a quote.
  • To manage and execute solar installation projects.
  • To send relevant updates, invoices, or support communications.
  • To improve our website functionality and user experience.
  • To comply with legal obligations or enforce our terms and policies.

Cookie Usage

Our website uses cookies to enhance your experience, analyze usage, and support our services. Cookies are small text files stored on your device when you visit our site.

You can manage or withdraw your cookie consent at any time through your browser settings or our cookie preference panel.

We use the following types of cookies:

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core features such as page navigation and access to secure areas of the site. Without these cookies, our website cannot operate correctly.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information like pages visited, time spent on pages, and error messages. This data helps us improve the site's performance and usability.

Personalization Cookies

Personalization cookies remember your preferences and settings, such as your language choice or region. These cookies enable a more personalized and user-friendly experience.

Marketing & Ads Cookies

These cookies are used to track visitors across websites. They help us display relevant and engaging advertisements based on your browsing behavior and interests, and may be used by third-party advertising partners.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent – when you provide it explicitly (e.g., newsletter sign-up).
  • Contract – when data is necessary to fulfill a service agreement.
  • Legal obligation – where we are required to retain data (e.g., tax regulations).
  • Legitimate interest – to improve our services and communicate with clients.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze traffic. For more information, please visit our Cookie Policy.

  • Strictly Necessary Cookies – Necessary cookies help you make a website useful, by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function optimally without these cookies.
  • Analytics Cookies – These cookies are used to collect information about how visitors use the website.
  • Personalization Cookies – These cookies allow the website to remember your choices (e.g. username, language) and provide enhanced, personalized features.
  • Marketing & Ads Cookies – These cookies are used to track users across different websites and provide personalized ads.

6. Data Sharing

We do not sell your personal data. We may share it with:

  • SolarEdge and affiliated partners involved in system activation or support.
  • Trusted service providers (e.g., payment processors, IT support).
  • Regulatory authorities when required by law.

All third-party service providers are required to process your data in accordance with applicable data protection laws.

7. Data Storage and Security

Your personal data is stored securely in the EU or other jurisdictions with adequate data protection. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request erasure (“right to be forgotten”).
  • Object to or restrict processing.
  • Data portability.
  • Withdraw consent at any time.

To exercise your rights, please contact us at: [Insert contact email]

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws (e.g., tax and accounting rules).

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated “Effective Date.”

12. Contact Us

If you have questions about this Privacy Policy or how we process your data, please contact:

AG Tech
Email:
Website: https://www.ag-tech.co